At Lovol Overseas, we are committed to ensuring the smooth field operations of every user, helping you achieve abundant harvests season after season. However, a recent case in Central Asia serves as a stark reminder of the critical importance of proper maintenance and the use of genuine parts to keep machinery running seamlessly.
A user of the R80 rice harvester encountered an unexpected shutdown during harvest season, with the machine unable to restart. After an investigation by our technical team, the root cause was identified: the user had installed a substandard, non-genuine engine oil filter purchased from the local market. The total repair cost amounted to 3000$, compared to genuine filter only 5$ – making the combined loss 600 times the cost of the original part. More critically, this failure delayed the harvest for that season, significantly impacting the user’s productivity.
This case reveals an important lesson: genuine parts are not just high-quality components; they are an investment in reliability and peace of mind for agricultural operations. Lovol Overseas’ genuine filters and parts are designed and tested to perfectly match your machinery, ensuring optimal performance and extended service life. Opting for non-genuine alternatives may seem like a short-term cost-saving measure, but as this incident demonstrates, it can lead to substantial financial and operational losses.
We earnestly urge our valued customers to prioritize the use of genuine OEM parts and adhere to recommended maintenance schedules. The Lovol Overseas service and parts team is always ready to provide professional technical support and high-quality service parts. Contact your nearest Lovol Overseas dealer or service center to learn more about genuine parts and maintenance programs.